FAQ

Frequently Asked Questions

IMPORTANT FAQ INFORMATION – PLEASE READ CAREFULLY

Cart Hold: There is a short, 10-minute cart hold. We strongly suggest creating an account at Eventbrite.com, signing in before tickets go live, and not closing your Eventbrite window.

Children: Children (12 and under) can attend the show with a children’s ticket and must enter at the same time as the accompanying parent/guardian. Children aged two and under are admitted free. Children must ALWAYS be accompanied by a parent/adult guardian.

Currency: USD

Diversity and Inclusion: At Polish & Beauty Expo we believe a diverse world is a beautiful world. We believe that everyone – no matter who you are or who you love or where you are from – has a right to feel welcome at our events.

Hotel: We currently have a room block at EVEN Hotel Tinley Park for Friday, Saturday, and Sunday evening.  See website for pricing and booking links.  https://polishandbeautyexpo.com/elements/hotel-information/

Lanyards: Lanyards will be handed out at the door upon check-in. Please bring your photo ID and download the Eventbrite app or print your ticket to expedite the check-in process.

Nail Polish Making Workshop/Meet & Greet: On Saturday, July 16th, there will be two nail polish making workshops and an evening meet & greet. Tickets for those two events are sold separately (your Sunday ticket does not include admission to the workshop or meet & greet event).

Parking: Parking is free.

Payment Type Accepted: PayPal or a credit card through PayPal. We do not process CC’s ourselves.

Swag Bags: There will be a total of 125 VIP Swag Bags between the VIP and VIP bundles. You MAY purchase as many tickets as you want, but you are only eligible to claim ONE Swag Bag, regardless if you hold both VIP and General Admission tickets. If you are purchasing a ticket for a friend or a group, you must enter the name and information for each person, and each ticket. After purchasing, you must then transfer each ticket on Eventbrite to someone else, and they must be present to claim their own VIP bag. You can transfer tickets up until the day before the event, but printed name badges may not be available for late transfers.

Swag Bags: Every VIP and General Admission ticket purchased in advanced will be guaranteed a swag bag. In the event we sell out of general admission tickets with product included, we reserve the right to cap general admission tickets, based on sales. Basic Admission tickets will be available, and include shopping bag and brochure.

Ticket Availability: General admission, basic admission and children’s tickets will be available at the door if we have not reached capacity.  The at-the-door tickets may not include product.  Only applicable tickets purchased online are guaranteed to include product.

Tickets, Refunds, Transfers: Tickets are refundable until 30 days before the event. Please ensure that your email address is correct when purchasing, as tickets and confirmations will be sent via email to the address provided.

Tickets are transferable. To transfer tickets, you MUST EDIT THE TICKET information online after purchase, with the other person’s name. Ticket transfers are done between the ticket seller and buyer. Polish & Beauty Expo will not be involved in this process. Tickets can be transferred up until the day before the event.

Please either download the Eventbrite.com app (so that we can scan your ticket), or bring your printed ticket with you along with your photo ID.

You will be allowed entry at the time specified on your ticket. No Exceptions.

All tickets have in-and-out privileges.

VIP Tickets & Swag Bags: No matter how many VIP tickets you have, there is only ONE VIP BAG PER PERSON. Valid photo ID must be presented to claim your VIP Swag Bag. NO EXCEPTIONS.

Taxes and Fees: Eventbrite’s ticketing service fee, Cook County, and Illinois sales taxes will be charged by Eventbrite and added to your ticket cost.